Privacy Policy 

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At Glassistudio, I am committed to maintaining the trust and confidence of visitors to my website and subscribers to my studio news. I will not use the data you give me in any way apart from how I specifically state I will be doing so. I will not share any information about you with 3rd parties except where it is part of providing a service to you, such as sending an order through Royal Mail. I have registered with the ICO (Information Commissioner’s Office)

Please read on to find out why I collect your data, how I use it and how I will not disclose it to others.

Visitors to my Website

When you, or anyone else, visits my website https://www.glassistudio.co.uk I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  This is for my own marketing purposes to find out which pages are most popular on the website, and to research customer patterns within the website so I can focus on providing a better product range and service for you. I do not access any of your personal data using Google and I do not allow Google or anyone else to make an attempt to find out the identities of those visiting the site.

Mailing Lists

I would like to keep you up to date with things you might be interested in, studio news, craft events, exclusive discount and pre-sale offers, glassmaking workshops etc.  To do this, I will need some personal information from you – your email address and your name. I use this data to email you about products I am selling, events I am attending, new stockists, blogs I have written and anything else I feel is relevant or of interest to you. You have the option to select the type of information which is of interest to you.

I may also contact you to check I have your information correct, or to check you are happy still receiving content from me. I will never give, sell, trade or rent any of your data to or with other organisations or businesses.

I use a third party provider, Mailchimp, an online password protected service,to deliver the newsletter. Using Mailchimp’s reports on the email, I gather statistics around email opening and clicks using industry standard technologies to help me ensure I send only information which may be of interest to you.For information around how Mailchimp use your data please see their privacy notice.

I will not use the data you give me to subscribe to my newletter in any other way. It will not be saved on any other system aside from the Mailchimp list you signed up for, and I will not transfer it to any other lists unless you allow me to do so.

You have the option to unsubscribe at any time to my e-newsletter, either by clicking the unsubscribe link or by emailing maggie@glassistudio.co.uk or by going into your Mailchimp account and unsubscribing. Once you have chosen to unsubscribe from my emails, I will delete all data I have on you and it will be removed from my system permanently.

Customers

If you have purchased products from Glassistudio, I will hold your data for a maximum of 6 years and may from time to time email you with information that I feel you will be interested in, such as new products ranges or upcoming workshop dates if you have previously attended a class with me, contacted me about workshops, or signed up for email updates at a live event previously.I will only contact you with these new designs and workshop information if I believe I have a legitimate purpose to do so. 

Links to other websites

Any links that I refer to on my site or in my blog are not covered by this privacy notice. If you have questions about how those sites use your data, please check their privacy notice.

Access to your personal information

You are entitled to access the personal information I hold on you. Email your subject access request to maggie@glassistudio.co.uk  and I will respond to your request within 1 month.

Holding your data

I will hold your data for a maximum of 6 years unless you tell me that you would like it removed or you would like it to be retained for longer. In either circumstance, I will notify you beforehand to find out what you would prefer. You will always be given a choice and I will not do anything with your data that you do not explicitly consent to.

Changes to this privacy notice

I may update this privacy notice from time to time, it will always be accessible in the footer of my website htpps://www.glassistudio.co.uk. This privacy notice was last updated on 2nd June 2021

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